TESTIMONIALS
"Highly recommend working with Natasha and Surge Consulting if you want an advisor who simply gets it. She engaged our Board confidently and professionally with clear guidance to minimise risk, improve performance and streamline Board/Leadership function. Strong commercial judgement and clear communication.”
- Robert, Board Chairperson
"I have had the opportunity to experience Natasha’s work firsthand and can confidently say her impact on leadership capability and operational performance is exceptional. Through her leadership coaching, I have witnessed both individual staff members and the broader organisation grow, mature, and excel. Natasha brings a patient but no-nonsense approach to her coaching. She has a strong ability to work with a wide range of personalities and capability levels, meeting people where they are while still holding them accountable to meaningful growth. What sets her apart is her ability to view challenges through a holistic lens, balancing people, culture, and operational realities to drive real, sustainable change rather than surface-level improvement.Her coaching delivers tangible results, not just improved confidence in leaders, but stronger teams, clearer decision-making, and improved organisational performance overall.”
- Sophie, Senior Leader
"Natasha brings a genuinely end-to-end wraparound approach to leadership development and business consulting. She takes the time to understand the needs of the business, builds thoughtful and practical strategies, and works alongside internal teams to embed them in a way that is sustainable and meaningful. Her programs are well designed, engaging and grounded in real-world application - combing knowledge, education and fun while delivering outcomes that truly support both people and performance. Through her work I saw leaders grow significantly in confidence and capability. She strengthens leadership practice in a way that improves relationships, lifts team morale and supports operational efficiencies. Importantly, she doesn't just deliver training - she partners with the business to build capability from within. Natasha is an outstanding resource for any organisation looking to strengthen leadership, invest in their people and drive positive, lasting impact across their teams and operations."
- Emily, HR Professional
"A fantastic sounding board. There has been great benefit in having an external, impartial party to gain new perspective and bounce key decision making. Natasha is incredibly strategic, direct and clear, and most importantly understands the realities of leading large organisations. I have grown as a leader through her advisory, and now she has founded Surge Consulting I would highly recommend engaging her business and look forward to continuing to work together."
- Karen, CEO
"Culture was on the board's risk register, but it wasn't being addressed with any real discipline. We worked with Natasha prior to founding Surge Consulting, and she gave us a framework, a plan, and honest counsel. We will now engage Natasha and Surge Consulting regularly and have already recommended them to two peer organisations."
- Chris, Board Chairperson
"Motivating, rigorous and strategic."
- Billy, Executive Leader
"Natasha developed my ability to lead, helped me build upon my natural leadership style and improve my knowledge following a promotion."
- Vicki, Leader
"Natasha was fundamental in the creation and implementation of a strategic plan, and in identifying and mitigating severe business risk. Her consulting had a tremendous impact on our organisation and I would highly recommend engaging her services."
- John, Board Member
"I can confidently say that Natasha has been the single most impactful person in my development as a leader. At a time when I was navigating significant organisational change, Tash provided steady, honest and highly professional support. She didn’t just help me “cope” - she helped me grow. Her coaching challenged my thinking, strengthened my confidence, and gave me practical tools that I still use every day in my leadership role. What truly sets Natasha apart is how deeply she cares about people and their development. She invests in you, holds you to high standards, and genuinely wants to see you succeed. That combination of warmth and accountability is rare. Natasha is wise beyond her years, incredibly professional, and has a natural ability to bring out the best in others. Any leader or organisation working with her will be better for it. I would recommend Natasha and Surge Consulting without hesitation to anyone serious about becoming a stronger, more effective leader.”
- Quintin, Leader
"Natasha is a driven, confident and passionate organisational leader, with grace and humour in spades. Natasha’s skills in working with our Executive, myself, and through me with our Board of Directors, were unparalleled. She has a highly tuned strategic mind, and a clear focus on the best possible end result in any situation. Her commitment to high performance is unwavering. Natasha has an extraordinarily engaging personality, can work with all people at every level, and is empathetic to the extreme. Her leadership and business skills will demonstrate her commitment to excellence. Her clients will respect, admire and appreciate her as I did when I worked with her. I could not speak more highly of Natasha."
- Penny, CEO
"Natasha's ongoing advisory has had a huge impact on our business. We can see a clear return on the investment of engaging her services, with notable performance improvement and improved operations."
- Alex, Director
"Natasha Reynolds is an exceptional leadership coach, who is energetic, insightful and professional. During our time together on an Executive Team, Natasha consistently demonstrated her ability to cut through complexity, challenge thinking and inspire meaningful growth. With a wealth of experience across leadership, coaching and organisational development, Natasha brings a rare blend of strategy, clarity and human understanding. She has a talent for bringing out the best in people - building capability, strengthening confidence, and unlocking performance in a way that feels both empowering and sustainable. Anyone seeking a coach who can ignite growth, shift mindsets and elevate performance will find Natasha to be an invaluable partner."
- Katrina, Chief Finance Officer
"Natasha brings a wealth of knowledge and experience, but most importantly she guides leaders to place their people at the centre of their decisions. She is warm, engaging and a brilliant strategist."
- Nicola, HR Manager
"I operate as a better business owner and leader through the support of Natasha's coaching. Would highly recommend to any business owner who could benefit from having a strategic mind to bounce key business decisions and get a fresh opinion."
- Lachlan, Business Owner
"Natasha's coaching makes stronger, more resilient leaders. Personally, and throughout my leadership team, I've seen great results from her ongoing coaching."
- Diana, Senior Leader
"Natasha held a best practice/ strategy day for our leadership team. She was engaging, motivating and added real value."
- Daryl, Senior Leader
"Through working with Natasha I became a significantly stronger leader, able to drive performance and improve culture within my team."
- Kellie, Leader
"I have had the pleasure of working with Natasha at both a senior leader and executive level and have consistently seen the genuine passion she brings to developing leadership capability across an organisation. She takes the time to support leaders at all levels, helping them build confidence, capability and clarity in their roles. What really stands out is her ability to balance people-focused development with strong organisational communication. She has a great way of translating complex organisational and people matters into clear, meaningful insights that resonate at an executive and Board level, while still staying grounded in what leaders need day to day. Natasha is genuinely committed to building better leaders and supporting the broader success of an organisation through practical, thoughtful leadership development.”
- Julie, Chief HR Officer
"Natasha wasn't afraid to be frank and upfront with me - exactly what I needed to reset and make positive changes for myself and my business."
- Shaun, Business Owner
"Through working with Natasha I was able to increase my strategic capability. She provided meaningful, honest feedback in an uplifting way. She helped me move from being reactive in my communication style to being more measured and confident within my ideas and how to communicate them effectively.”
- Rebecca, Senior Leader
"I’m grateful for the guidance and support received from Natasha. She helped me strengthen key skills, particularly around performance management and understanding performance indicators. Her mentorship made a meaningful impact on my professional growth.”
- Belinda, Senior Leader
"Natasha is an exceptionally strategic leader with a rare ability to view challenges from multiple perspectives and cut through complexity with clarity and purpose. What truly sets her apart is her ability to get the very best out of people, creating trust setting clear expectations, and empowering individuals to perform at their highest level. Any organisation engaging her leadership consulting and training will benefit from her depth of experience, strategic mindset, and authentic leadership style.”
- Michael, Senior Leader
"Working with Natasha had a profound impact on my growth as a leader and as a professional. She consistently invested her time, energy, and insight into helping me build my capability, and she approached every interaction with genuine empathy and a real commitment to my development. She brought a bubbly, upbeat presence to the workplace, yet paired it with an exceptional work ethic and organisational skillset. She was open-minded, fiercely loyal, and always led by example - never asking anyone to do something she wouldn’t do herself. She consistently went the extra mile to provide context, explain the “why” behind decisions, and ensure I had the clarity needed to deliver my best work. The support she provided didn’t just help me succeed in the moment; it strengthened my long-term capability and shaped the leader I am today. Anyone who has the opportunity to work with Tash, whether through leadership coaching or business consulting, will benefit from her integrity, her insight, and her unwavering commitment to helping others thrive."
- Daniel, Senior Leader
"Natasha brings a straightforward and no-nonsense approach to business consulting. With the confidence and understanding from her personal leadership experience, Natasha navigates the nuance of your business and tailors strategy that is meaningful and robust. Highly recommend."
- Martin, Business Owner
"From the moment I met Natasha, I was impressed by her energy, positivity and enthusiasm. I had the privilege of working with Natasha during a period of rapid expansion and change in our company. Her ability to onboard, mentor and motivate new leaders was critical during this time, and Natasha helped develop and deliver effective leadership training to ensure staff were well supported and aligned with the company’s strategic goals. Natasha was able to effectively identify potential risks and recommend solutions. She had the ability to balance financial implications with service delivery, whilst keeping people at the forefront. Natasha has the unique ability to focus on strategic direction and financial impacts, while ensuring that staff are consistently supported and engaged."
- Annette, Executive Leader